Earnest student loans and refinance loans are serviced by Earnest Operations LLC
(NMLS #1204917) with support from Higher Education Loan Authority of the State of Missouri (MOHELA) (NMLS# 1442770). Earnest personal loans are serviced by Earnest Operations LLC.
One American Bank, FinWise Bank, and Earnest LLC and its subsidiaries, including Earnest Operations LLC, are not sponsored by or agencies of the United States of America.
For California residents (Student Loan Refinance Only):
Loans will be arranged or made pursuant to a California Financing Law License. Earnest is registered with the California DFPI, under the CCFPL, registration #6054788.
For Nevada residents:
NOTICE OF RIGHT TO FILE A WRITTEN COMPLAINT TO THE COMMISSIONER OF THE FINANCIAL INSTITUTIONS DIVISION
You may file a written complaint with the Commissioner of the Financial Institutions Division by submitting a signed complaint form to the Office of the Commissioner. The required complaint form can be found on the homepage of the Financial Institution’s website: www.fid.nv.gov or you may request a complaint form via telephone by calling the toll-free telephone number: 1 (866) 858-8951.
For District of Columbia (D.C.) residents:
If you need assistance, you can reach out to the Student Loan Ombudsman at the District of Columbia Department of Insurance, Securities and Banking (state agency). By mail: 1050 First Street, NE, Suite 801, Washington DC 20002. By phone: 202-727-8000. Website: https://disb.dc.gov/page/meet-student-loan-ombudsman
Contact Us: 888-601-2801
